House Rules

A few things to know

We want your stay at the Barn to feel relaxed, private and beautifully considered. These few notes help us care for the house and setting, and ensure every guest enjoys it at its best.

01Your stay

Private Holiday Use

The Barn is a private holiday retreat, not an event venue. Parties, receptions, organised gatherings and events are not permitted.

Weddings & Commercial Use

Guests staying with us for a wedding elsewhere are very welcome. Personal photographs are welcome; commercial filming, photography, product shoots, brand activity, workshops and drones require prior written approval.

Dogs

Dogs included in your booking are very welcome. Please keep them off beds and upholstered furniture, clean muddy paws before re-entering, and clear waste promptly. Dogs must not be left unattended unless we have expressly agreed otherwise. Any additional dog must be agreed in advance.

02The Barn & estate

Your Private Space

Your stay includes exclusive use of the Barn and designated guest areas, not the wider estate. Our home, private gardens and behind-the-scenes service areas remain private.

Living On Site

We live quietly on site. You may occasionally see us, family members, deliveries, gardeners or contractors around the wider estate; we keep this discreet and respect your privacy.

Shared Access

The driveway also serves our home and operational areas. Please use the designated guest parking and keep access clear at all times.

Security & Deliveries

Disclosed exterior cameras monitor certain external access areas for security; there are no cameras inside the accommodation. Deliveries for your stay are welcome, but the address must not be used as a residential, business or registered-office address.

These House Rules are a concise guest summary. The Booking Terms & Conditions and Terms of Stay apply in full.

03Looking after the Barn

The Barn has been furnished as a home rather than simply as a rental. Many of its materials and finishes are natural, and we ask that everything is enjoyed with the same care with which it has been put together.

04Care & condition

If Something Is Not Right

Please tell us promptly if you notice existing damage, a breakage, a spill, a fault or anything unsafe. We would always rather help while it can still be dealt with properly.

Natural Finishes & Spills

Please use chopping boards, coasters, mats and trivets. Oils, fake tan, hair dye, make-up, wax, paint and strongly pigmented products should be kept away from unprotected stone, upholstery, bedding and rugs; if something spills, please tell us before using strong cleaning products. Please remove wet or muddy footwear before coming inside.

Furniture & Decorations

Please do not materially rearrange furniture or attach anything to walls, doors, timber, glass or furnishings using nails, glue, tape, Blu Tack, command strips or similar fixings without written approval. Glitter, confetti, dye-filled balloons and similar difficult-to-remove decorations are not permitted.

Fair Wear & Tear

Ordinary wear and tear is not treated as guest damage. Where something needs assessing, we consider the circumstances together with our pre-arrival and post-departure records.

05Practical things

Controls & Service Areas

Everything you need for normal use of the Barn is available through the guest controls provided. Please do not switch off or unplug any utility or service equipment, including the Wi-Fi/router, boiler, heating or hot-water systems or mains electricity supply, unless we ask you to. Please do not open, reset, isolate, bypass or attempt to repair fixed electrical, plumbing, wastewater, internet, safety or security systems. Plant rooms, meter cupboards, tanks and service areas are not guest areas.

Ev, Batteries & Septic System

There is no guest EV charging point. Electric vehicles and high-capacity battery devices must not be charged from domestic sockets or inside buildings without written approval. Only wastewater and toilet paper should go down toilets and drains; no wipes, nappies, sanitary products, fats, oils, food waste or chemicals.

Fire, Safety & Quiet Hours

Smoking and vaping are not permitted inside the Barn or within the guest grounds. Candles, incense, fireworks, sky lanterns and other open flames are not permitted. Use the stove, BBQ and firepit carefully, never unattended and without accelerants. The BBQ must not be used indoors, beneath covered areas or close to doors, windows or combustible materials. Do not interfere with alarms or extinguishers. Quiet hours are 10pm–8am.

06Before you leave

A simple, tidy departure helps us prepare the Barn beautifully for the next arrival.

07Departure

Checkout

Standard checkout is 10am unless another time has been agreed in writing. Approved early check-in or late checkout may sometimes be available as a paid extra, subject to changeover requirements.

Before You Go

Before leaving, we’d be grateful for just a few small things. Please place rubbish and recycling in the correct bins, deal with used kitchenware, return moved lightweight items and outdoor cushions where requested, secure doors and windows, switch off unnecessary lights and appliances, and return the keys as instructed.

08If something happens

If Something Needs Putting Right

Ordinary changeover cleaning and fair wear are included. If damage, contamination, misuse of systems or another guest-caused issue requires specialist cleaning, repair, contractor attendance or other exceptional work, the associated reasonable costs may be charged in line with our Terms of Stay.

Please Tell Us Promptly

If anything is damaged, spilled, not working properly or feels unsafe, please get in touch. We live on site and would always rather know while we can still help.

Emergency

In a genuine emergency, call 999 first and then contact us as soon as you can.

Thank you for helping us care for the Barn.

We hope you have a wonderful stay.

If there’s anything we can help with during your stay, please get in touch.